Articles Search Results

Q. Unfortunately, I had a decorative Halloween candle holder with the fake light in it turned on. Part of the black plastic from the candle holder melted from the heat of the cast concrete fireplace and ran down the mantel. I cannot get the stain out... Read More

Q. How do we clean white spots from bird droppings on colored concrete? We have a church under construction with tiles on the floor. Windows hadn't been put in yet, and birds came in. The tiles are left stained white from the droppings.Â... Read More

Q. Do you have products that will work on concrete? A. Are you a homeowner or a maintenance professional? Are you looking for general cleaning products or something else? We can recommend something specific with more details, but in general, we... Read More

Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell... Read More

Q. I bought lagos azul limestone back in December and it is getting installed in sections. I would greatly appreciate it if you could help me. I am hoping you might know a solution or can refer me to someone. My kitchen contractor installed the tile... Read More

Do Not Apply a Silicon Impregnator Over a Stain If natural stone is stained, applying a silicon impregnator is a bad idea. The stain should be addressed first. Once the stain is removed, then apply the impregnator. Fred Hueston, Chief Technical... Read More

How to Prevent Urine Stains on Marble Floors In men’s restrooms with marble floors, urine stains and odors can be a real problem. Since marble is porous, marble floors in men’s restrooms should be sealed to inhibit staining. The sealer... Read More

When poulticing a rust stain on a marble floor, the stain can become darker and more wide spread. What is happening? Chances are the source of the rust is under the tile. A nail or metal object may have been left behind when the tile was installed.... Read More

Once a stain is removed, it may come back, depending on how deep the stain is or what caused the stain in the first place. If the stain is coming from behind the stone, chances are it may come back. If this is the case and the stain reappears I would... Read More

Q. I used an oil stain remover made for natural stone on my light whitish-gray quartzite to remove a very faint oil ring. I did only one section and the area turned white, almost bleached. From what I could tell, the stain was gone. I contacted... Read More